Help Centre
as67 FAQ — Frequently Asked Questions
Find clear answers to the most frequently asked questions from Bangladeshi players about deposits, bonuses, verification, casino games, and responsible gambling.
Help Centre
Whether you are new to as67 or an experienced player, questions can come up at any time. On this page we have answered 25 questions across five categories: verification and documents, bonus terms, casino and table games, limits and controls, and deposits. Each answer is written in plain language so you can make informed decisions. If you can't find the answer to your question here, reach out via our 24/7 live chat or email.
Verification & Documents
Verification is done to protect your account. It confirms that the right person is managing the account and making withdrawals. It also helps prevent fraud and identity theft. as67 may request verification when a withdrawal exceeds a certain amount or when unusual activity is detected on the account.
If your verification is rejected, don't worry. First, make sure the image is clear, fully visible, and not expired. Check that all four corners are showing. If the problem continues, email [email protected] or let us know via live chat — our support team will walk you through the steps.
Yes, completely secure. as67 uses SSL encryption, so all uploaded documents are stored safely. This information is used only for verification purposes and is never shared with any third party. You can find more details in our privacy policy.
Yes, this is very important. The name registered on your as67 account must match the name on your bKash, Nagad, Rocket, or Upay wallet. Transactions from a payment method with a non-matching name may cause your withdrawal to be delayed or cancelled.
as67 may request verification before your first large withdrawal or when a security-related irregularity is noticed on the account. In some cases, it may also happen as part of a routine security review. Submitting your documents in advance avoids delays later.
Bonus Terms
Generally, bets placed on slots, arcade games, and most casino games count fully toward wagering requirements. However, some specific games may contribute only partially. For exact details, read the bonus terms and conditions before claiming a bonus, or ask via live chat.
At as67, wagering is calculated based only on the bonus amount — the deposit amount is not counted. For example, if you receive a ৳2,000 bonus at 15×, you need to place a total of ৳30,000 in bets before withdrawing winnings from the bonus. This is a straightforward and fair method compared to industry standards.
No, the welcome bonus is available only once per player — at the time of the first deposit. If the same person attempts to claim the bonus by opening multiple accounts, it will be considered a violation of the bonus terms and those accounts may be closed.
Yes, bonuses have an expiry date. If wagering requirements are not completed within a set time after activation, the bonus and any winnings earned from it will be forfeited. The specific validity period is stated in the bonus terms. It is recommended to read this carefully before claiming a bonus.
as67's welcome bonus is 200% on the first deposit. So if you deposit ৳1,000, you will receive a ৳2,000 bonus and your total balance will be ৳3,000. The maximum bonus is ৳15,000 — meaning a deposit of ৳7,500 or more will earn the maximum bonus. Wagering applies only on the bonus amount at 15×, which equals ৳30,000.
Casino & Table Games
Absolutely. as67's live casino is browser-based, so you can play from any Android or iOS smartphone without downloading a separate app. Keep a stable internet connection for the best experience, as live streaming uses more data.
In Baccarat, you bet on one of three outcomes: 'Player', 'Banker', or 'Tie'. The hand whose total card value is closest to 9 wins. Tens and face cards are worth zero. It is a fairly simple game — no complex decisions are needed, as the rules for drawing cards are fixed.
Yes, both are available at as67. Teen Patti is played with three cards; the player with the best three-card hand wins. Andar Bahar is even simpler — one card is revealed and you have to predict whether the next card of the same value will appear on the 'Andar' (left) or 'Bahar' (right) side. Both are fast-paced and very popular among Bangladeshi players.
Table games offer a wide range of betting limits from minimum to high stakes, so both new and experienced players can play at their preferred level. The limits for each table are shown on screen before the game starts. You can ask via live chat to find out the limits for a specific table.
In Roulette, you can bet on a specific number, a group of numbers, red or black, odd or even, or the ranges 1–18 or 19–36. Betting on a single number offers a lower chance of winning but a higher payout. Betting on a colour or odd/even gives you roughly a 50% chance of winning.
Limits & Controls
No. as67 strictly enforces the 21+ age rule. Only individuals aged 21 or older may register an account. Proof of age may be required during account verification. Any account found to belong to a minor will be closed immediately and the balance may be forfeited.
If you want to take a short break, you can choose a cooling-off period. For a longer break, the self-exclusion option is available. To use either of these features, contact us directly via live chat or write to [email protected]. Our support team will help you take the necessary steps.
Detailed information and support options are available on as67's responsible gambling page. Telling a family member or someone you trust can be a good first step. You can also reach out directly to as67 support — we will help you set limits or take a break safely. Asking for help is a sign of courage.
Some common signs are: spending more than your budget, playing again to recover losses, problems with family or work due to gambling, being unable to stop playing, and lying in order to keep playing. If you notice these signs, take a break and seek help.
Deposits
Log in to your as67 account and select Nagad from the deposit section. Make a payment to the as67 Nagad number shown and submit the transaction ID correctly. Your balance is usually updated within a few minutes. Contact live chat if you encounter any issues.
First, wait a few minutes and refresh the page. If it still doesn't show, contact live chat or email [email protected] with your mobile wallet transaction ID and the amount. Our support team will verify and resolve the issue promptly.
as67 currently accepts deposits through four mobile financial services: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit amount is ৳500 for each method.
The minimum deposit at as67 is ৳500 — the same rule applies for every payment method. Similarly, the minimum withdrawal amount is also ৳500. This limit is the same for everyone and does not vary by method.
as67 does not charge any additional fees. However, bKash may apply their own service charge — this is bKash's own policy. For the most accurate information, check the charge in the bKash app before making a transaction. Charge information for each method is also available in the as67 cashier section.
Withdrawals from as67 are generally completed within 5 to 30 minutes. If all verification is in order and the requested payment method is correct, the funds arrive within that time. There may be a slight delay during busy periods — contact support if that happens.
Still have questions? We're always here
If the answers above didn't resolve your issue, our team is available 24 hours a day, 7 days a week. You can get help in Bengali or English — whichever you prefer.
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